Follow these steps to guide you in earning your FPC or CPP Certification
1 – Determine Your Exam Eligibility
Not sure which PAYO Certification or PayTrain® course option is right for you? Answer a few questions, and we’ll give you a recommendation.
3 – Submit Your Exam Application and Payment
4 – Make Your Exam Reservation upon approval
Have the following on hand when you make your reservation:
- Your email application approval and payment confirmation from the PAYO
- Your full name as listed on your primary ID, street address, email address, and telephone number
- Exam Series name (refer to the FPC or CPP Candidate Handbook)
- Preferred testing location
- Preferred exam date
5 – Prepare for the Exam*
PAYO’s PayTrain® programs offer several options to help you prepare for your exam. Choose from three flexible course options that all come complete with reading materials, access to interactive exercises, quizzes, flashcards, practice exam, and more! For more exam preparation options, visit the Learning Paths page on PAYO’s website and build a plan that is right for you.
*Note: For the FPC, successful candidates have indicated that they engaged in a minimum of 6-12 weeks of preparation before taking the exam. For the CPP, successful candidates indicate that they pursued at least a three-month course of study.
6 – Take and Pass Your Exam
See the FPC Candidate Handbook or CPP Candidate Handbook for exam day tips. Once you finish your exam, you will receive a score report that informs you of whether you passed. When you pass, you will be sent an email within a week with instructions on how to order your complimentary certificate and lapel pin.
7 – Maintain Your Certification (Recertification)
Recertification is required after 3 years for the FPC and 5 years for the CPP. Recertification may be achieved through accumulating recertification credit hours (RCHs) or by successfully retesting. For FPC, 60 RCHs are required. The CPP requires 120 RCHs.